Disappointed2014
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Disappointed2014's Stats
 
  • Review Count
    1
  • Helpfulness Votes
    0
  • First Review
    February 10, 2014
  • Last Review
    February 10, 2014
  • Featured Reviews
    0
  • Average Rating
    3
 
 
Disappointed2014's Reviews
 
Experience a true taste of Italy tonight. Voted Rochester's best Italian Restaurant and Rochester's best brunch. At Mario's you are not just a customer, you are our special guest.
 
Overall rating 
3 / 5
(Good) 3 / 5
Mario's service not making the mark
OpenTable Diner Since
Dined on 02/08/2014
 2013
Dined on 02/08/2014
 2013
Food 
4 / 5
(Very Good) 4 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"on a Saturday night. Ordered entrees. The waiter discussed my husband's ravioli dish with him. Food came out, he had been served the veal special. The waiter apologized and said he would get the right entree out, offered a glass of wine, we declined. He should have offered a free dessert or a price adjustment on the entree. No Parmesan cheese was offered for the ravioli and they were bland as a result, it is an italian restaurant. We got the check and he charged us for the wrong entree!! I had promised my husband not to say anything throughout the meal and then we were overcharged! I asked for the price to be and to take the dessert off. For the price and reputation of the restaurant this is unacceptable."
Dined on 02/08/2014
 2013
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